Extensis ZMF-42201 Fiche technique télécharger pdf (Page 69)

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Contacting Extensis

Contact Information

Extensis

1800 SW First Avenue, Suite 500

Portland, OR 97201

Toll Free: (800) 796-9798

Phone: (503) 274-2020

Fax: (503) 274-0530

Web:

http://www.extensis.com

Extensis Europe

Suite 18, Newton House

Kings Park Road, Moulton Park

Northampton NN3 6LG, United Kingdom

Phone: +44 (0)1604 654 270

Fax: +44 (0)1604 654 268

Email: info@extensis.co.uk

Customer Service

Web: http://www.extensis.com/customerservice/

Phone: (800) 796-9798

Celartem, Inc.

Phone: +81 3 5574 7236

Email: sales_ap@celartem.com

Web:

http://en.celartem.com

Corporate Sales

Web: http://www.extensis.com/corporatesales/

Phone: (800) 796-9798, ask for Corporate Sales

Technical Support

Technical Support is available directly through the Extensis website or by telephone.

Web: Fill out the form at

http://www.extensis.com/support/.

A support representative will respond by phone or email, usually within 24 hours on weekdays.

Phone: Please call (503) 274-7030 in North America, or +44 (0) 1604 654 270 in Europe.

When contacting technical support, please include the following information:

• Your product name and serial number(s);

• Your computer configuration, including operating system, memory, and hard drive configuration;

• Your question, or a description of the difficulty you’re experiencing: what specifically occurs and when;

• Your phone number if you want to have a representative call you.

Take note of any error numbers or messages that display and any other information you think may be relevant.

For answers to frequently asked questions and troubleshooting tips, you can also visit the Extensis website at

http://www.extensis.com/.

Priority Support

If you have an Annual Service Agreement, you are entitled to priority support. Please call the telephone number

listed on your agreement to receive support 24 hours a day.

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Extensis ZMF-42201 Fiche technique Page 69

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