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6 Suitcase 9.2 User Guide
Suitcase 9.2 User Guide 7
Using this Manual
This User Guide covers Suitcase 9.2 for Windows. Keyboard
shortcuts are shown as “Ctrl+[key].” To activate the shortcut,
press the “Ctrl” key and the other designated key at the same time.
References to menu selections are shown as Menu > Command.
For a complete list of keyboard shortcuts, refer to Appendix A (page
72) and the “Tips and Shortcuts” section of Suitcase 9 Online Help.
Registration
It is important to register your copy of Suitcase so we can provide
you with the best possible service. Registered users of Suitcase 9.2
are eligible for technical support, information regarding new ver-
sions and products, discounts and special offers on new products.
Your registration number is located inside the CD package, or was sent
to you via email if you purchased through our website. You will need
to enter that number to personalize your copy of Suitcase 9.2.
If you choose not to personalize your copy, Suitcase will run in a
demonstration mode that allows you to use the product for 30 days.
You can purchase this product in the US at 1-800-796-9798 or 1-
503-274-2020. In Europe call +44 (0) 16 04 636300.
Technical Support
For questions regarding Suitcase, please first refer to this
manual the included Suitcase QuickStart Guide, which describes
the features and basic operations. We invite you to visit the
Suitcase page on the Extensis website (http://www.extensis.com) for
frequently asked questions (FAQs) and troubleshooting tips.
If you have a question which is not addressed in this manual or on the
Extensis website, Technical Support is available by phone at (503) 274-
7030 Monday through Friday 8:00 a.m. to 5:00 p.m. Pacific time. When
calling for technical support, please be at your computer and have the
following information available: your Extensis Suitcase 9 registration
number, your computer configuration and your question or a descrip-
tion of the difficulty youʼre experiencing—what specifically occurs and
when. Take note of any displayed error numbers or messages and any
other information you think may be relevant.
Tip
We can also be reached by:
Fax: (503) 274-0530
Internet:
http://www.extensis.com/support
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